Questions to ask your web designer

Yes, we have displayed a few of our sites in our portfolio area of the website, along with some case studies. Early on when we are starting our discovery phase we will show you some sites which would be in the range of the proposed budget for your budget. The only type of sites where the cost will be beyond our normal pricing is 100% custom designed and e-commerce sites. E-commerce sites can require more time and effort to set up with various other factors required to ensure viability.

Absolutely, we would be more than happy to provide you with contact information of 3 or more small business owners who we have developed websites for, so you can run a reference check on our work.

With all our projects from customising, developing and launching a website we follow a framework so we can keep the project on track. We will also provide you with your own client portal so you can track the project and see what development phase or stage we are at with the project.

Yes, we have displayed a few of our sites in our portfolio area of the website, along with some case studies. Early on when we are starting our discovery phase we will show you some sites which would be in the range of the proposed budget for your budget. The only type of sites where the cost will be beyond our normal pricing is 100% custom designed and e-commerce sites. E-commerce sites can require more time and effort to set up with various other factors required to ensure viability.

Yes, we can, we currently have two copywriters who can help you with writing content for your website. Utilising a copywriter for your website is a great practice to use when creating a website. As they can assist in the process of ensuring your grammar, spelling, tone of voice, and sales copy is on target with your key personas and audience.

Typically a 5 to 7-page website project will take between 3 and 4 weeks to completion, as long as we are all meeting our deadlines and content is submitted on time. However, I will note, if you are wanting a copywriter to be part of the process it’s good practice to allow another 2 weeks on the project line. As you will be required to liaise with our copywriter on the written content in respect to supplying material to help them with creating your copy for your website.

Yes – we use a couple of free stock libraries for sourcing images for our projects, however, for the best images, it’s often best to purchase images which belong to you or get images sourced from paid service the free services we like to start our search for images is unsplash and pexal images.

Yes at the end of the project and at the time of the handover period and the final invoices have been settled. We are more than happy to provide a package file of the website so you reference later if required. This will be provided inside your client portal so you can download when you are ready.

We will advise you of the planned start time during the proposal stage. On average we will start all our projects on time subject contracts being signed and the deposit is paid.

What is onsite SEO? Onsite SEO is the optimisation of your website pages so that they are friendly to the search engines. We will help you with setting up a framework so you can easily apply the basic elements to any extra pages or post you create for your website. This will cover Meta descriptions, URL titles, keywords.  To learn more about Onsite Seo we recommend reading up on moz.com

Yes, we can help, with this all we require is a spreadsheet of your current URL links which you would like to ensure are pointed to their new website address.

All our sites are built on a mobile responsive website and are designed and developed to be functional on your mobile phone. We understand the importance of mobile devices in for searching for information, so it’s important you are looking good, and your mobile site is also optimised to load fast as well.

We offer two types of payment plans for your project. One is based on Deposit plus remainder balance paid at completion of the project we also provide a discount for upfront payments. The second payment option is the 50% deposit of the project plus the remaining costs spread over a 24 month period, which will be billed monthly along and extra support packages or services.

Short Video Explaining Payment Options

We can offer a cheap website package from as little as $200 which is a DIY approach where we will set up the site and framework of the theme. Then it’s up to you to manage and customise to your liking. However if spending your precious time on setting up, designing, coding and developing your site is not your cup of tea. We can build and develop your site from as little as $75 per month after the initial deposit.

Project creep is when you the customer start to ask and request extra services, elements, pages and products to your website outside of the initial project brief. Project Creep will often blow out the time line on your initial project as well as add extra costs to the project. What we will tend to do is check to see if the addition of the request is necessary under the current project and if it so, will adjust the project to accommodate the changes required. If it’s not a high priority, we will recommend that we leave the request until after the project and include as an extra service. We will let you know if feel any extra requests or addition are bordering on project creep, please don’t take it personally if we do, we just want to ensure the best success of your website and ensure we are also compensated correctly for any extra work required.

We set our selves a benchmark under our own SLA (Service level agreemtent) we will get back to you within 24hours of your support or assistance request?